What areas does Shining Knight cover?
We are based in South East London and also cover Central, West, South West and East London postcodes. We are also able to cover neighbouring areas of Kent and East Sussex.
Are Shining Knight technicians fully trained and insured?
Yes, Shining Knight technicians are fully trained and certified by Prochem - the industry leading manufacturer of high quality, specialist cleaning products and equipment. And we are fully insured for public liability and treatment risk.
What does Shining Knight charge?
Full price details can be found in our price guide. Cleaning prices are all inclusive with no hidden extras and a 10% discount is applied to orders over £100. We do however pass on parking costs where applicable.
What hours does Shining Knight work?
We are available to meet your needs 24 hours a day - 7 days a week.
What forms of payment can Shining Knight accept?
We cannot accept credit cards - cash, cheques or bank transfer please.
How often should I have my carpets and upholstery cleaned?
As well as being important for your health, regular cleaning will also extend the life of your carpets and upholstery considerably, protecting your investment and saving you significant replacement costs. Therefore we recommend the following cleaning intervals:
2 people - no smoking 12 months 2 people - smoking 6 months with young children or pets 6 months with young children and pets 3 months shops and offices 3 to 6 months
Will regular cleaning shorten the life of my carpets / upholstery?
No – regular cleaning will make your carpets and upholstery look better and last longer. If not properly removed, sharp grit and coarse sand will accumulate and cut into the actual fibres when pressure is applied. Our deep cleaning processes will remove all of the grit and sand, together with the unhealthy bacteria, allergens and mites that cause diseases, allergies and asthma.
How long will it take my carpets / upholstery to dry?
Carpets will usually be dry enough to walk on after 1 hour and completely dry within 4 to 6 hours. Upholstery can take longer to dry, depending on the absorbency of the material and backing. Therefore we recommend not using newly cleaned furniture for at least 24 hours.
Should I apply a protector?
Yes, we recommend the application of a specialised stain resistant products for all water absorbent fibres. Even though many modern fibres are designed to be stain resistant, much of that protection can be removed through daily use and cleaning. Therefore, we recommend that a protector be re-applied after every clean in order to maintain maximum protection.